Legal Policies
Alcohol Reduction Coach™
Last updated: 22/06/2026
- About
Alcohol Reduction Coach™ is based in the United Kingdom.
Trading name: Alcohol Reduction Coach™
Contact email: [email protected]
Website: https://alcoholreductioncoach.com/
By using this website or purchasing any product or service, you agree to the terms set out below.
- Privacy and data protection
We process personal data in accordance with UK GDPR and the Data Protection Act 2018.
What we collect
We may collect:
– Name and email address
– Purchase and transaction records
– Questionnaire or assessment responses you voluntarily submit
– Email correspondence
– Website comments
– Technical data such as IP address, browser type and device information
Some of the information you provide may relate to alcohol habits, well-being, or behavioural patterns. This is processed only where necessary to deliver the service requested and where you have chosen to provide it.
How we use your data
We use personal data to:
– Deliver purchased digital products
– Provide access to digital materials
– Process payments
– Organise and manage ongoing client support
– Respond to enquiries
– Send optional email communications where you have opted in
– Moderate and publish website comments
– Improve website performance and services
– Measure the effectiveness of our advertising
– Comply with legal and tax obligations
We do not sell personal data.
Lawful basis
We rely on:
Contract — to deliver purchased services
Consent — for email communications, voluntary assessments, and advertising measurement via tracking technologies
Legitimate interests — to operate, secure and improve the business
Legal obligation — to retain financial records
Third-party providers
We use trusted third-party providers to operate the business, including:
Payhip — digital product delivery
Stripe and PayPal — payment processing
HubSpot — customer relationship management and secure contact storage
Zapier — secure automation between platforms
Heyzine — digital publication delivery
ScoreApp — quizzes or diagnostic tools where used
Jotform — intake questionnaire delivery, hosted on EU servers (Germany) in accordance with GDPR requirements
Meta Platforms — advertising measurement and audience insights via the Meta Pixel
Spam filtering services — to detect and prevent automated or malicious website comments
These providers operate under their own privacy policies and data protection safeguards. Some may process data outside the UK. Appropriate safeguards are in place where required.
Website comments
If you submit a comment on this website, we collect the data shown in the comments form, along with your IP address and browser user agent string to assist with spam detection.
Comments may be checked through automated spam filtering services. If approved, the name and content you submit may be publicly visible.
You are responsible for ensuring that you do not include personal or sensitive information in public comments that you do not wish to be visible.
Data retention
Financial records are retained for six years in line with HMRC requirements.
Client correspondence and assessment data are retained while services are active or until deletion is requested, subject to legal obligations.
Email marketing data is retained until you unsubscribe.
Approved public comments remain visible unless removal is requested or moderation standards require removal.
Your rights
You have the right to request access, correction or erasure of your personal data, to restrict or object to processing, and to withdraw consent where applicable.
To exercise any of these rights, contact us at [email protected].
You may also lodge a complaint with the Information Commissioner’s Office at www.ico.org.uk.
- Products and services
All products and services are provided for educational and informational purposes.
Access to digital materials is granted for personal use only. Redistribution or resale without permission is prohibited.
Where email support or coaching is included, this is provided within the scope described at the time of purchase.
- Refunds
Digital products are non-refundable once access has been granted.
Where a higher-tier product includes a coaching or personalised support element, refunds may be considered for any unused portion of that coaching component, at our discretion.
No refund will be issued for digital materials that have already been accessed or delivered.
Requests must be submitted in writing within 14 days of purchase.
Nothing in this section affects your statutory rights.
- Disclaimer
Alcohol Reduction Coach™ provides behavioural education and self-management frameworks. It does not provide medical diagnosis, medical treatment, psychiatric services or emergency intervention.
If you are physically dependent on alcohol, experiencing withdrawal symptoms or have significant mental health concerns, you should seek appropriate medical advice from a qualified healthcare professional.
Nothing on this website constitutes medical advice.
- Limitation of liability
To the fullest extent permitted by law, Alcohol Reduction Coach™ shall not be liable for any indirect or consequential loss arising from use of this website or its products.
Nothing excludes liability for death or personal injury caused by negligence, fraud or any liability that cannot legally be excluded.
- Cookies and tracking technologies
This website uses cookies and similar technologies to enable functionality, support analytics and improve performance.
We use the Meta Pixel (Pixel ID: 2149092135660951), a tracking technology provided by Meta Platforms Inc. The Meta Pixel allows us to measure the effectiveness of our advertising on Facebook and Instagram, understand how visitors interact with this website, and build audiences for advertising purposes. Data collected by the Meta Pixel may be used by Meta in accordance with their Data Policy at facebook.com/policy.php.
By continuing to use this website, you consent to the use of cookies and tracking technologies as described above. You may manage cookie preferences through your browser settings or any consent tools provided on the website. To opt out of Meta Pixel tracking, you can use the Meta Ad Preferences tool at facebook.com/ads/preferences or install the Facebook Off-Facebook Activity tool.
- Updates
These terms may be updated periodically. The most recent version will always appear on this page.